A

Adaptor

Greece uses the standard European socket 220 volt. The socket in the bathroom should only be used for shaving machines. Adaptors for electrical appliances from other countries are available on request at the Front Desk.

Air-conditioning

Air-conditioning in rooms are provided by own units. A control unit that adjusts the temperature and fan speed may be found in the room. For more information please contact the Reception. (30)

Airport Transfer – Transportation

Transfer from the airport to the hotel & return, can be arranged upon request. Should you require transportation for other occasions, please contact the Reception.  (30)

B

Baby beds

An extra baby cot/bed is available upon request. Please contact the reception (30)

Bars

Anesea Hotel has 2 bars. main bar is open from 8.00AM to 12.30 AM. Pool bar is open from 10.30 am to 7.00 PM

Bathrobes

Luxury bathrobes are available in your room. Should you wish to purchase, please contact the Reception.

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Bicycles

Should you wish to rent a bicycle, please contact our Reception.

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Breakfast

Buffet breakfast is served daily at the Anesea Hotel, from 07:30 am until 10:30 am.

Breakfast basket

We are happy to arrange a breakfast basket for your early journey.

C

Car rental

if you wish to rent a car contact the Reception for more information.

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Check-in Check out

The Check in time is from 2.00 PM and the check out time at 12.00 PM noon. Late checkout is possible, extra charge may apply. Contact the Reception for more information. (30)

Express Check-in Service

Express Check-In Service is offered to the Anesea Hotel guests free of charge. If you have already pre filled the reservation form on our web site during your booking, when you arrive at the Hotel, your details will be pre-loaded on our check-in system – We just need a signature and simply give you your room keys and your holiday is ready to start!

Express Check out Service

Express Check-out Service is offered to the Anesea Hotel Guests, simply fill in the form at the hotel’s official site www.anesea.gr or contact the reception. In room check out service is available from 08:30am to 17:00pm.

Credit cards

We accept Visa and Master card. Personal cheques are not accepted For other payment options please contact the Reception.

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D

Departure

Checkout time is at noon. Should you wish to extend your checkout time please contact the the Reception. The maximum advance notice will help us to satisfy your request.

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Diving Centre

Ranging from elementary courses to specialized courses, PADI certified. For more information, please refer to the Reception.

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Doctor

If you require a doctor’s attention, please contact the Reception. Medical assistance is available 24 hours a day.

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E

Electricity

The electrical voltage is 220 Volts. The socket in the bathroom should be used only for electric shavers. Adaptors can be obtained from the Reception.

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Electronic Keys

For security reasons, please do not write your room number on your key card. The key card is valid until 12:00 hrs on the day of your departure. For more information please contact reception.

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Emergency

In case of an emergency contact the Reception as soon as possible.

  • In the main building emergency exits are located on each floor as sign posted. Instructions are available behind each room door.
  • In the event of fire evacuate the area, close the door to contain the fire and contact the Operator who will take all necessary actions. For security reasons elevators in the building will not be functioning.

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Excursions

Private or organized excursions to the most interesting sights of Crete will give you the opportunity to discover the beauty of the island.
Please contact our Reception, they will be happy to provide further details and create a tailor made itinerary.

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F

Flowers

Flowers for every occasion can be delivered on a short notice. Our Reception can arrange the purchase of flowers on your behalf.

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G

Games

A selection of games are available from Reception. At the swimming pool we have a pool billiard.

H

Hairdryer

Hairdryers are available in each room.

Housekeeping Department

For In-Room special requirements, such as different pillows, flowers in the room, birthday cake, please contact the Reception.

I

Internet

Internet computer is at your disposal in the lower lobby of the reception on complimentary basis. Their use is not allowed for children under 14 years. Wi-Fi  Internet connection is available in all rooms and public areas. For information or assistance, please contact the Reception.

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Iron & ironing board

Iron and ironing board are available in all rooms and can be found in the closet.

L

Laundry & Dry Cleaning

Express service can be arranged upon request.

Lost & Found

All items reported as lost or found are recorded and kept by the Reception.

Lunch

Anesea Hotel offers a lunch / snack menu. Lunch can be ordered from 12.00 PM to 16.00 PM. Lunch is served on the pool area or at the front bar at the tables.

M

Mail Service

All mail services are available. The incoming mail will be delivered to your room.

Maintenance

For any technical problem please contact the Reception

Massage

For appointments, you may contact the Reception.

Messages

Messages are received from the Telephone Operator and delivered to your room.

Music

Music channels are available from the TV.

N

Night guard / Reception

Night guard / reception is over watching the hotel during the night. When needed call the Reception.

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P

Parking

Free parking is available at Anesea Hotel parking area.

Pets

Pets are not allowed.

Pillow Menu

Please refer to the Reception

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Pool

The hotel’s outdoor fresh waterpool, equipped with sun beds, umbrellas. Children should always be accompanied. Pool bar is open daily from 10:30 to 19:00 hrs for light snacks and drinks.

Private Pool / Jacuzzi

The private pools / Jacuzzi are equipped with jets and are non heated.

Public Transportation

Public bus is 5 minutes walk from Anesea Hotel. For more information contact the reception.

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Q

Questionnaires & Comments

We would highly appreciate your comments concerning our facilities and services.

R

Reception

Our Front Desk is available 24 hours to assist you with any request.

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Restaurants

Contact reception for restaurant reservations.

Room Reservations

The reception will be pleased to assist you with future reservations.

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S

Safe Deposit Box

Each room in the hotel is equipped with a safe. We recommend that these boxes are used for important documents and jewellery, as well as any other valuable items. Upon departure, please ensure that the box is left empty and open. The Management of the hotel declines all responsibility and liability for valuables left unattended in the hotel premises.

Security

Night guard regularly patrol the hotel. However, you are requested to lock your door at all times.

Swimming

The outdoor fresh water pool has sun beds, umbrellas free of charge.

Smoking

Indoor areas and all our rooms are non-smoking areas.

T

Taxi Service

Taxi transfers can be arranged through the Reception.

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Television

Your remote control colour TV set offers satellite channels in different languages.

Toiletries

Toiletries are provided in your bathroom for your personal use and they are replenished daily. For further supplies, contact the Reception

W

Wake-up Service

For a wake-up call, please contact  the Reception.

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